If you want to back up the address book or view it off-line, you can download it through Outlook Web Access.
Choose the option you prefer beneath "Information to Download." Choose "Full Details" if you want all information for each contact to be downloaded into the off-line address book.
When connected to an Exchange server, Outlook will automatically synchronize the address book once every 24 hours.
However, if you need to the address book to update sooner you will need to force an update by manually starting the synchronization process.
If you are using the Cached Exchange Mode, Microsoft recommends this option.
Based mostly in Norwich, UK, Charles Jackson has been writing articles professionally for the Web since 2007.
IT gets stuck saying "updating address book" I know that in exchange 2010 you could see the address book settings in the EMC but I can't find it anywhere. ] Help (default is "Y"): This offline address book "Defaut (Ex2013)" can't be removed because it is being used by at least one address book policy.
Periodically, you might need to update or purge address book information.